Article Full Review
Article has an overall score of 4.0 out of 5 stars, giving it a ranking of 3 of 24 online furniture brands.
To calculate Article's score, we look at a range of factors and compare them with other brands in the online furniture space. We look at overall brand popularity, Article's price point compared to other sofa-in-a-box provider, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, easy assembly, fabric options, furniture customization, eco-friendly materials, white-glove delivery, built-in charging ports and pet friendly. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
Out of 1 review
, Article was rated 5.0 out of 5 stars for price competitiveness.
Article is significantly less expensive than competitive brands. We looked at Article's pricing for one or more popular products within its industry, then compared Article's prices vs. other similar direct-to-consumer furniture services. Based on this analysis, Article turned out to be significantly less expensive than other brands in the luxury online furniture industry.
Here's how Article's prices compare with its competitors:
Please refer to Article's website for more details on their products and pricing, or review our updated price comparison grid to compare Article's prices with competitor brands in more detail.
— Knoji Staff reviewed Article on November 29, 2018, Read 1 price point review.
Out of 1 review
, Article was rated 4.0 out of 5 stars for fabric options.
Good news! You can easily get fabric swatches for Article furniture you're considering by reaching out to them via phone, email, or contact form. Here's what their FAQ section had to say:
"Yes, we would be delighted to send you swatches.
Get in touch with us and let us know which fabrics or leathers you would like swatches of, and where we should send them. Please note we have limited stock of swatches, so we may not always be able to send you every swatch you are interested in.
Unfortunately we are not able to offer samples of wood or rugs."
Fabric quality reviews
Kristina noted two small flaws in her Article couch, but was otherwise satisfied with the product.
Jennifer commented positively about the fabric quality.
— Giselle Krachenfels reviewed Article on November 14, 2018, Read 1 fabric options review.
Out of 1 review
, Article was rated 4.0 out of 5 stars for ease of assembly.
If it was possible to answer this question with one word, I might choose something that means "easy, but with a few hiccups." But alas, since I don't have a word for that at the moment, I'll say this about Article's furniture assembly — if you like IKEA assembly manuals, you'll have a breeze setting this furniture up.
Of course, if you fork up a small amount of dough, you might be able to have your Article furniture assembled without lifting a finger (except, of course, the finger you use to point where you want your furniture placed).
To break it down a little more, I split up the assembly process by type of furniture:
For almost all of Article’s couches, they say that there’s some light assembly required — less than 5 minutes. According to many customers, the assembly mainly consists of putting together the couch legs, aka screwing the feet into the bottom of the couch.
This can be done alone, however as Mathias Sparks notes, solo assembly might put too much pressure on some of the legs — so now’s the time to make friends with your neighbors if you haven’t yet.
A note: after assembly, remember to keep the packaging! Article won’t accept a returned couch without the original packaging. So if you’re having any doubts, save the two undoubtedly large boxes for a few more weeks.
Article boasts a ton of different style chair options, each one ranging from pre-assembled to 15 minutes of assembly required.
For the ones that do require assembly, small diagrams and unclear instructions have plagued many a customer when setting up their chairs.
Take the Zola Licorice Dining Chair for instance:
Article notes that it takes around 15 minutes to assemble this bad boy, which seems rather quick compared to some of the other furniture I’ve put together in the past. But customers have cited the unhelpful instructions as a potential time extender when it comes to the set up.
Although some of Article’s tables look pretty complicated:
The majority of them (the 3 above included) require no assembly at all! Which is great news for a lot of interior decorators.
When you get to the more intricate pieces of the “table” section, like their Taiga Oak Desk, there is some assembly (they say around 15 minutes) required. But so far, there haven’t been any public complaints surrounding this desk’s assembly.
Of course, you could always have someone assemble your furniture for you
Article offers a few different shipping options, and it’s safe to say that you get what you pay for with each one.
For $49, you can get your items delivered to your front door or the ground floor of your building — but no further. According to Article, “This is a great time to cash in some favors from your burliest friends if you live on the top floor of a 12-storey [sic] walk-up.”
For $99, the delivery team will go a bit further. They’ll bring the box into a room of your home/apartment/condo (you choose which room) and leave the unboxing and assembly to you.
To top delivery tier, set at $169, is what many other furniture companies would call white glove delivery. They’ll bring the items into your abode, unbox them in the room of your choice, and assemble everything right then and there! This is worth it if you don’t have the best track record when it comes to assembling furniture.
Overall rating for Article’s ease of assembly: 4 out of 5 stars.
— Giselle Krachenfels reviewed Article on November 14, 2018, Read 1 easy assembly review.
Article eCommerce Store Ratings & Features
High-level summary of Article store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
Article Discounts for Veterans, Seniors & Students
Article Shipping & Returns Policies
Article offers good service and support when it comes to shipping, returns and exchanges. Specifically, Article offers the following shipping and returns policies: free returns & exchanges
and money-back guarantee
. Article did not offer the following shipping and exchanges features at the time of our last research: free shipping
Article Payment Methods Accepted
Article Pricing Matching & Special Couponing Policies
Article does not currently offer any specific price matching or special couponing features for customers. Check for any updates on article.com